Customer Service
- Shipping & Delivery
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Standard UK delivery is 2-3 days from the date of despatch - based on the wight of items ordered.All orders will be shipped as soon as all the items are available - subject to payment authorisation.
We do not ship outside of the U.K.
You can of course collect your order, if you live locally and want to pop into the shop to pick up your order that's fine.
Just select "collection" as your delivery option when you checkout and we'll email you when we've picked it and it's ready for collection.
Please Note. Where items on your order are out of stock the order will ship once all of the orders components become available. If you would rather not wait for the remainder to come in to stock, we advise that you place a separate order for these items.
- Privacy & Security
- Atlantic Scuba ("we or us") is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. We are notified under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you.
- Returns & Replacements
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If your goods have either been received as damaged or are missing please contact customer services immediately, either by email customer.services@atlanticscuba.co.uk or by calling us on 01872 510103.
If the goods are damaged we will need a proof of the damage, either by the item being returned to us, or in some cases an image sent via email. Customer Services they can advise you on the best course of action. Once we have verified the damage we can then rectify the situation.
If your goods have simply gone missing for UK orders we simply have to wait 5 days past the standard delivery time and we can then re-send you the goods..
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